Customer Service & Sales
Customer Service & Sales Associate
- Customer Communication
- Sales
- UI/UX Design
- Frontend Development
A fast-paced retail environment required consistent customer support, active sales conversations, and clearer digital visibility for services.
Handled daily customer interactions, answered product and service questions, supported sales conversations, and contributed to the Probuild website delivery for stronger online communication.
Delivered practical customer support and sales assistance while also designing and building the Probuild website to improve service presentation and trust.
Contribution Details
Design direction
UI/UX Detail
Used service and customer insights to shape clearer UI communication for Probuild website content and structure.
- Clear hierarchy
- Conversion-aware flows
- Consistent design language
Implementation execution
Frontend Detail
Implemented the Probuild website frontend with responsive sections focused on clear service presentation.
- Responsive layouts
- Reusable components
- Accessible interactions
Outcome Metrics
Measured signals from the delivered work.
- 1
Supported day-to-day customer handling and issue resolution
- 2
Contributed to direct sales conversations and in-store follow-up
- 3
Designed and built the Probuild website to improve digital presence
Tech Stack
- Customer Communication
- Sales
- UI/UX Design
- Frontend Development
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